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Brent Council
Civic Centre

Reconfiguration of Brent Civic Centre to provide them with relocated library services

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Project Stats

Duration

weeks
0

Value

£ 0 m

Size

sq ft
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Sector

Commercial, Leisure

Project Story

Project Brief

We delivered a bold new vision for Brent Civic Centre, transforming 22,600 sq ft of space at the award-winning building in Wembley Park. Commissioned by Brent Council, the project aimed to address evolving community needs identified through resident consultation, staff engagement, and user surveys.

With accessibility, confidentiality, and functionality at the heart of the brief, the refurbishment focused on improving the visitor experience and reconfiguring public areas to support a broader range of services and events.

The project was delivered via the Procurement Hub MPF2 framework.

Project Solution

Key features of the transformation include the enhancement of Wembley Library with the addition of a larger, purpose-built children’s library, new study areas, quiet zones, and an expanded book collection.

A newly created resident hub on the ground floor features a customer service area, digital access zone, private consultation rooms, and a dedicated, high-quality space for weddings and events.

Accessibility was a major focus of the project, with a new main entrance installed on Exhibition Way, and internal layouts redesigned to support wheelchair users, pushchairs, and people with complex needs.

Extensive mechanical and electrical upgrades were also delivered, including new plumbing, heating, lighting, acoustics, and enhanced temperature control systems.

The project was marked by its strong sustainability credentials: 100% of waste (32+ tonnes) was diverted from landfill, 90% of materials were recycled, and original lighting and carpet tiles were reused wherever possible.

In parallel with construction, we worked in partnership with West London Careers Hub to deliver over £1.5 million in social return on investment. This included career support for local schools and colleges through events and work experience placements.

Project Outline

  • Largescale refurbishment of a civic landmark, improving accessibility and inclusivity throughout the building
  • Transformed the library into a multi-functional community space with modern facilities
  • Created a dedicated resident hub to improve access to services and privacy
  • Upgraded building infrastructure with new M&E systems and improved environmental controls
  • Delivered significant social value by supporting education and career development in the local area
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Project Team

Josh Armstrong

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Consultant Team

Fire Consultant: Osborn Associates Limited
Structural Engineer: Thomason Partnership Limited

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Contact us

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Joe Gallagher

With 19 years of experience and over 500,000 square ft of CAT B office fit-outs delivered in London’s most prestigious locations, Joe Gallagher is our CAT B fit-out project lead. His portfolio reflects over £110 million worth of commercial office fit-outs for customers ranging from banks, media brands, and tech companies to developers and management consultants.

Why we do it

By keeping buildings alive, we preserve their history while ensuring they remain relevant, sustainable, and functional in a changing world. Our work is about more than just refurbishment—it’s about creating spaces that inspire, support communities, and provide lasting value.

Let’s work together to transform spaces, ensuring they stand the test of time while meeting the needs of today and the future.

How we do it

A heritage of trust and reliability: With over 172 years of success, Willmott Dixon Interiors is part of one of the UK’s most established construction companies. Our long-standing reputation means you can trust us to deliver with the highest standards of quality, and that you are partnering with a company that is secure and dependable, especially in an industry where financial stability is crucial for project success.

Transparent and reliable project management: We prioritise on-time and within-budget delivery. Our clear communication and proactive approach ensure that you stay informed throughout the project, giving you peace of mind from start to finish.

End-to-end project management: From feasibility studies to design and delivery, our expertise ensures projects run smoothly, on time, and within budget.

Expert procurement support: We simplify the tender process and guide customers through procurement frameworks, ensuring compliance and efficiency.

Sustainability-focused solutions: With a dedicated in-house team, we align every project with our ambitious sustainability goals, minimising waste and integrating energy-efficient solutions.

 

What we do

We specialise in the fit-out and refurbishment of buildings across multiple sectors, from offices and healthcare facilities to hotels, retail, and secure environments. Whether it’s breathing new life into a heritage building, modernising commercial spaces, or ensuring critical environments remain fully operational during works, we are committed to delivering projects with precision and care.

Key areas of focus:

A trusted team and supply chain: Our people are what make us stand out. From project managers to site teams, we bring a wealth of experience and a proactive approach to every project. We also support our supply chain partners with a 28-day payment term and a commitment to fair treatment, ensuring high-quality materials and timely execution.

Seamless design and build delivery: If required, our integrated design and build services streamline the process from RIBA Stage 2 or 3 to completion, saving you time and effort.

Live environment expertise: We excel in delivering projects in occupied and secure environments with minimal disruption, ensuring business continuity and safety.

Long-Term partnerships: We believe in building relationships based on trust, performance, and transparent communication, ensuring every project we deliver contributes to your ongoing success. Many of our customers return to us time and time again, a testament to our commitment to quality and service.

Attention to detail: From appointment to final handover, we focus on creating environments that not only meet but exceed expectations. Our rigorous quality assurance processes ensure every element of a project is delivered with precision.

Sustainable refurbishments: We pledge to be net-zero operational carbon by 2030 and have a net-zero supply chain by 2040. Our projects focus on energy efficiency, waste reduction, and the use of sustainable materials.

TRUSTED TEAM AND SUPPLY CHAIN

We are supported by a trusted supply chain, guaranteeing the use of high-quality materials, and ensuring timely project execution. Our long-standing relationships allow us to deliver excellence on every project.

ATTENTION TO DETAIL

From our appointment to the final handover, we focus on creating office environments that not only meet but exceed your expectations. Our attention to detail ensures that your space is functional, beautiful, and aligned with your business goals.

SUSTAINABILITY

Our dedicated in-house team ensures that every project aligns with our ambitious sustainability goals. As a business, we are committed to achieving a net-zero status by 2030, and we hold ourselves accountable at every stage of our operations. From minimising waste through innovative recycling programs to selecting sustainable materials and incorporating energy-efficient practices, we focus on reducing environmental impact.

COMMITMENT TO LONG-TERM PARTNERSHIPS

We believe in building relationships based on trust, performance, and transparent communication. Our goal is to create long term partners, ensuring that every project we deliver contributes to your ongoing success.

SEAMLESS DESIGN AND BUILD DELIVERY

If required our integrated design and build services can streamline the process from RIBA Stage 2 or 3 to completion, saving you time and effort. With in-house design capabilities and relationships with external design partners across all disciplines it gives us full flexibility to develop a tailored approach for each project.

PROVEN EXPERTISE

With extensive experience in the commercial fit-out market, we understand how to deliver projects that meet your unique needs. Our team has completed a wide range of traditional and design & build, high-quality fit-outs across multiple sectors.

TRANSPARENT AND RELIABLE PROJECT MANAGEMENT

We prioritise on-time and within-budget delivery. Our clear communication and proactive approach ensure that you stay informed throughout the project, giving you peace of mind from start to finish.

A HERITAGE OF TRUST AND RELIABILITY

Backed by over 172 years of success, Willmott Dixon Interiors is part of one of the UK’s most established construction companies. Our long-standing reputation means you can trust us to deliver with the highest standards of quality, and that you are partnering with a company that is secure and dependable, especially in an industry where financial stability is crucial for project success.

Learning and Development

We believe continued learning and development is crucial to our team’s everyday needs. Our internal L&D system, Willmott Dixon University, supports a wide range of courses for all of our people to ensure they are best-equipped to perform well in their job roles.

We are able to offer unlimited opportunities to those with the ambition to take their career to the next level and work in a stimulating environment. By offering 4 levels of management development programmes, we are able to provide the skills you need to help reach your potential.

Professional Qualifications

We believe that our teams should continue to have ongoing development both in and out of construction and are committed to assisting them in becoming qualified within a professional qualification of their choice.

Management Development

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Technical Apprentice Programme

Apprenticeships are a great route into construction. At Willmott Dixon, apprenticeships are available in our business support teams and also through our supply chain partners or our sister company, Fortem, in trade disciplines such as bricklaying.

We offer some entry level positions for those who are looking to take their first steps into construction. With a paid apprenticeship you will earn while you learn and obtain a Level 3 qualification. You can apply following GCSEs; you don’t to have a construction background to complete an apprenticeship.

Work Experience

We are supported by a trusted supply chain, guaranteeing the use of high-quality materials, and ensuring timely project execution. Our long-standing relationships allow us to deliver excellence on every project.

Loyalty Rewards

After five years with us, you’ll join our 5-9 Year Club and celebrate annually with the other members. After reaching 10 years, you will join the prestigious Willmott Dixon 10 Year Club and celebrate along with Rick Willmott.

Private Health Care

We value your health care and wellbeing and that is why we offer free or discounted private health care that will avoid you NHS long waiting lists.

Salary and Profit Share

At Willmott Dixon Interiors we are proud of our people and sincerely believe that our success depends on them and their skills. We reflect our gratitude in the highly competitive salary we offer and review every year. In addition, we will thank you for your hard work with the percentage of our annual profit (subject to certain criteria) to the scope of reflecting our ‘one team’ nature.

Flexible Working & More

The best is yet to come! We give you a day off for your birthday (without using your holiday entitlement), early leave every Friday, dress down Friday once a month, Summer and Christmas events, and more. We have ambitions to be an employer of choice for those who either want to or need to work in a flexible and agile way. Experience it all when joining our team, we are looking forward to getting to know you.

Pension and Life Assurance

We strongly value your future and want to help you save for it, that is why we will contribute by 6% of your pension and you will be protected by Willmott Dixon Interiors Life Assurance Scheme (more details to come when joining).

Holidays

We commit everyday to promoting a healthy work/life balance that matches a competitive holiday allowance, the longer you stay the more you get. 

If the holidays allowance isn’t enough, you can take advantage of buying extra holiday entitlement each year.